Effective date: November 11, 2026
This Privacy Policy explains how BH Credit Solution LLC (“BH Credit Solution”, “we”, “us”) collects, uses, shares and protects personal information when you visit bhcreditsolution.com, contact us, or use our credit repair and credit building services. We wrote it in plain language. If anything is unclear, call us at (786) 520-5550.
Who we are
BH Credit Solution LLC, 20200 W Dixie Hwy, Miami, FL 33180. Phone and WhatsApp: (786) 520-5550. Email: bhcreditsolution@gmail.com.
Information we collect
When you contact us (phone, WhatsApp, email or a website form): your name, phone number, email address and what you write to us.
When you become a client, to review your credit reports and prepare disputes on your behalf, we may collect:
- Identity details: full legal name, date of birth, Social Security number or ITIN, current and past addresses.
- Documents you give us: a copy of a photo ID, a Social Security card or ITIN letter, and proof of address.
- Your credit reports and credit monitoring information, including the access details for a credit monitoring account if you choose to share them with us.
- Information about the accounts and items you ask us to review or dispute, and the letters and responses related to them.
- Information needed for billing and our records under our written agreement with you.
When you visit our website: standard technical information such as IP address, browser and device type, pages visited and referring site, collected through cookies and similar tools used by our website, analytics, language translation, maps and chat features.
Why we use it
- To answer your questions and give you a consultation.
- To provide the services you sign up for: reviewing your reports, preparing and sending disputes, following up on responses and guiding you on building credit.
- To verify your identity and protect you and us against fraud.
- To keep records and meet our legal obligations, including federal and Florida laws that apply to credit repair and credit service organizations.
- To improve our website and, if you agree, to send you updates. You can stop updates at any time.
How we share it
We do not sell your personal information, and we do not share it with other companies for their own marketing. We share it only as needed to serve you:
- With the credit bureaus (Equifax, Experian and TransUnion) and with the companies that report information about you, when we send disputes or requests on your behalf.
- With service providers who help us run our business, such as credit monitoring platforms, mailing and document services, email and communication tools, and team members or contractors who help prepare your disputes. They may use your information only to do that work for us and must keep it confidential.
- When the law requires it, for example to respond to a valid legal request, or to protect the rights and safety of our clients and our business.
Mobile phone numbers and text message consent are not shared with third parties for their marketing purposes.
Financial privacy (GLBA)
Because we work with consumer financial information, we follow the principles of the federal Gramm-Leach-Bliley Act (GLBA): we tell you what we collect and why, we limit sharing to what is needed to provide our services or what the law requires, and we keep reasonable administrative, technical and physical safeguards to protect your information. Since we do not share your nonpublic personal information with nonaffiliated companies for their own marketing, there is nothing you need to opt out of.
How we protect it
Access to client information is limited to people who need it to work on your file. No system is perfectly secure, so please send sensitive documents only through the channel we agree on with you, and tell us right away if you think your information was exposed.
How long we keep it
We keep your information while we provide services to you and afterwards for as long as needed to meet legal, tax and recordkeeping requirements, resolve disputes and enforce our agreements. When it is no longer needed, we delete or securely destroy it.
Your choices and rights
- Ask us what personal information we hold about you, and ask us to correct it.
- Ask us to delete your information when we no longer need it for the services or to meet legal requirements.
- Stop marketing messages at any time by replying STOP to a text, using the unsubscribe link in an email, or telling us.
- You can always get your free credit reports at AnnualCreditReport.com and dispute items directly with the credit bureaus yourself, at no cost.
Children
Our website and services are meant for adults. We do not knowingly collect information from children under 18.
Links to other websites
Our website links to other sites, such as credit monitoring platforms and government resources. Their own privacy policies apply when you use them.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
BH Credit Solution LLC
20200 W Dixie Hwy, Miami, FL 33180
Phone and WhatsApp: (786) 520-5550
Email: bhcreditsolution@gmail.com
Office hours: Sunday to Thursday 9:00 AM to 8:00 PM, Friday 9:00 AM to 4:00 PM, Saturday closed.
See also our Terms of Service.
